Sales & Licensing
Software sales and setup
Sales, Orders, and My Account
- Which license type is right for me - subscription vs. perpetual?
- Permanently Expired Maintenance for Perpetual Software Licenses
- The benefits of co-terming your Golden Software licenses
- Do you offer licenses for education?
- I am a student. Do you offer student licenses or discounts?
- Benefits of a concurrent use license
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Partners & Resellers
Licensing: Getting Started
Frequently Asked Licensing Questions
Licensing: Utilization and Maintenance for Users
- Manage your software subscription for Surfer or Grapher
- How do I know if I have 'active maintenance'?
- Switch between using single user license and concurrent use license in the software
- Upgrade single user license to the latest version
- Switch from using a single user license to a concurrent license
- Deactivate your Golden Software license
Licensing: Distribution and Maintenance for IT
- License Administrator functionality and version history
- Update the License Manager and License Administrator on your license server
- Information provided in the Usage Log from the License Administrator
- Use a virtual machine or IPv6 network for concurrent license server
- Apply custom license and deployment settings to client computers
- Reserve or limit access to concurrent use license seats for specific users
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Licensing: Troubleshooting
- Licensing troubleshooting and error codes
- License troubleshooting and errors codes (older versions of software)
- Locate support code for Surfer and Grapher
- Security compliance update for Surfer, Grapher, Strater, and License Administrator
- Invalid product key or serial number error during software activation
- Solutions to the trial version of software requesting a product key
- See all 14 articles