Sales & Licensing
Knowledge Base articles to help with sales, orders, My Account, and licensing questions.
Sales, Orders, and My Account
- Why should we move to a concurrent-use license?
- What payment options does Golden Software accept?
- How much does Grapher's annual maintenance cost?
- How much does Surfer's annual maintenance cost?
- What is software maintenance and why should I renew?
- What is auto-renewal of software maintenance or software subscription?
Licensing
- I'm trying to activate my concurrent license but I get an error about License Manager not responding. What do I do?
- How do I upgrade my concurrent-use license to the latest version if my maintenance is active?
- How do I activate my concurrent-use Golden Software license?
- I've already uninstalled my software. How do I deactivate it?
- How do I deactivate my concurrent-use Golden Software license?
- "Unable to read license information from registry" error trying to deactivate Surfer/Grapher license
Partners & Resellers
- geoLOGIC - Golden Software Partner
- GAMBIT - Golden Software Partner in Poland
- Reseller/Distributor in Australia
- Reseller/Distributor in Canada
- Reseller/Distributor in Chile
- Reseller/Distributor in China