Licensing: Troubleshooting
- Support code for Surfer and Grapher
- I downloaded the trial but it's asking for a product key. How can I fix this?
- Expired trial message after routine use
- I get an invalid product key/serial number error when I try activating my software. What's wrong?
- Activation error message "The product key has been activated the maximum number of times" & "Unable to activate the product key. Activation cannot be performed as the quantity is not sufficient."
- Solutions to the error "You must have Internet access to activate your license"
- Solutions to "Activation Failed" error during activation
- Transfer software to new computer or reinstall after computer crash
- Why is the Activation tab grayed out in the License Administrator?
- Solutions to the License Manager not responding
- Concurrent use license disappeared from license server
- One of our concurrent license seats is in-use when the user is not using it. Why?
- Solutions to grayed out Usage Information tab in the License Administrator
- "Unable to read license information from registry" error trying to deactivate Surfer/Grapher/Strater license