- Licensing troubleshooting and error codes
- License troubleshooting and errors codes (older versions of software)
- Locate support code for Surfer and Grapher
- Security compliance update for Surfer, Grapher, Strater, and License Administrator
- Invalid product key or serial number error during software activation
- Solutions to the trial version of software requesting a product key
- Solutions to activation error messages
- Solutions to the error "You must have Internet access to activate your license"
- Expired trial message after activation and routine use
- Solutions for the Activation tab being disabled in License Administrator
- Troubleshooting issues with the License Manager
- Solutions to grayed out Usage Information tab in the License Administrator
- Concurrent use license disappeared from license server
- A concurrent license seats is in-use when the user is not using it
installation, branding, customization