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  1. Golden Software Support
  2. Sales & Licensing
  3. Licensing: Troubleshooting

Licensing: Troubleshooting

  • Licensing troubleshooting and error codes
  • License troubleshooting and errors codes (older versions of software)
  • Locate support code for Surfer and Grapher
  • Security compliance update for Surfer, Grapher, Strater, and License Administrator
  • Invalid product key or serial number error during software activation
  • Solutions to the trial version of software requesting a product key
  • Solutions to activation error messages
  • Solutions to the error "You must have Internet access to activate your license"
  • Expired trial message after activation and routine use
  • Solutions for the Activation tab being disabled in License Administrator
  • Troubleshooting issues with the License Manager
  • Solutions to grayed out Usage Information tab in the License Administrator
  • Concurrent use license disappeared from license server
  • A concurrent license seats is in-use when the user is not using it

Golden Software


PO Box 281
Golden, CO - 80402-0281, USA

info@goldensoftware.com
303.279.1021
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