Sales & Admin
Information about sales processes, account management, and licensing
Sales, Orders, and My Account
- Managing your Golden Software Company Account
- Golden Software Company Account: Centralized license & user management
- Which license type is right for me - subscription vs. one-time?
- The benefits of co-terming your Golden Software licenses
- Do you offer licenses for education?
- I am a student. Do you offer student licenses or discounts?
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Partners & Resellers
Licensing: Getting Started
Frequently Asked Licensing Questions
Licensing: Utilization and Maintenance for Users
Licensing: Distribution and Maintenance for IT
- License Administrator functionality and version history
- Update the License Manager and License Administrator on your license server
- Information provided in the Usage Log from the License Administrator
- Use a virtual machine or IPv6 network for concurrent license server
- Apply custom license and deployment settings to client computers
- Reserve or limit access to concurrent use license seats for specific users
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Licensing: Troubleshooting
- Licensing troubleshooting and error codes
- License troubleshooting and errors codes (older versions of software)
- Locate support code for Surfer and Grapher
- Security compliance update for Surfer, Grapher, Strater, and License Administrator
- Invalid product key or serial number error during software activation
- Solutions to the trial version of software requesting a product key
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