Transfer software to new computer

Updated

To transfer the product key version (format XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX) of one of our software packages from one computer to another:

  1. Deactivate the license, either from the original computer or from our My Account portal. Instructions to create an account can be found here. Instructions to register the product so it appears in your My Products list can be found here.  
  2. Uninstall the program from the original computer using the Control Panel, if the original computer is still functional and you have access to it.
  3. If you need the software installer, download it from https://www.goldensoftware.com/products/download if you're using the current version, or My Account if you are using an older version.
  4. Install the program on the new computer using the software installer EXE file
  5. Activate the license on the new computer.
    1. For a single user license, enter your product key into the licensing dialog.
    2. For a concurrent use license, connect to the license server.

 

To transfer the serial number version (format XX-XXXXXX-XXXX) of one of our software packages from one computer to another:

  1. Uninstall the program from the original computer using the Control Panel.
  2. If you need the software installer, download it from My Account if you are using a slightly older version, or email us your serial number if you are using a much older version and we will send you a download link.
  3. Install the program on the new computer using the installation media (either the CD or the software installer EXE file).
  4. Activate the installation on the new computer by entering your serial number.

 

 

Updated January 11, 2017

Was this article helpful?
7 out of 11 found this helpful

Related articles

Comments

1 comment
Date Votes
  • Avatar
    Orion R

    Hey folks, just stumbled upon this tutorial and thought I'd share my two cents on transferring Golden Software to a new computer. Been through this drill a couple of times, and here's the simplified version for you.

    Firstly, deactivate the license from the original computer, either through the Control Panel or their My Account portal. If you don't have an account, make one – it's a lifesaver.

    Next, uninstall the program from the old computer using the Control Panel. If your tech is still hanging in there, good. If not, grab the installer from the Golden Software website or your account.

    Now, onto the new rig. Install the program using the EXE file and activate the license. If you're solo, punch in your product key; if it's a team effort, connect to the license server.

    For serial numbers (the XX-XXXXXX-XXXX format), simpler game. Uninstall from the old, grab the installer from My Account or shoot them an email if it's Jurassic. Install on the new one using the CD or EXE file, and input your serial number.

    Hope this helps, Golden Software peeps. 

    Also, this scheme may not only work for Golden Software, it also works for many other software like this: https://andersenlab.com/project-cases/internal-management-system-for-tourism

    0

Please sign in to leave a comment.