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Where can I find my serial number or product key?

Towards the end of 2016, Golden Software made a change to the way some of our products are licensed. If you purchased either Surfer or Grapher prior to December 2016, you most likely have a serial number. If you purchased after December 2016, you will have a product key. This article explains where you can find the serial number or product key for each of your Golden Software programs.

There are many locations where you can find your serial number or product key. Registering your software ensures we will be able to mail you announcements of upgrades and newsletters.

  1. Your Golden Software user account:
    Sign in to your user account and click the My Products button or link on the left. Each of your registered serial numbers and product keys are displayed here.
  2. Label on the installation CD sleeve:
    From 2011-2016, the serial number is located on the sticker label on the installation CD sleeve.
  3. Registration card:
    The serial number is on the registration card glued either on CD sleeve (for software purchased in late 2009 or 2010), or inside the front cover of your User's Guide, Getting Started Guide or Quick Start Guide (for software purchased before mid-2009). Please complete the registration card and return to Golden Software or register online at our web site.
  4. Download instructions:
    If you received a download only copy of your Golden Software product, the serial number or product key was included with the download information that you received from our sales department.
  5. Location in each program:
    • SURFER:
      Beginning with version 7 of Surfer, you can find your serial number by clicking Help | About Surfer.  The About dialog box will show the serial number, as shown below.
          
      Beginning with Surfer 13.6, your product key can be viewed by clicking the Help | License Info command and the product key will be displayed in the License Information dialog.
          

    • GRAPHER:
      Beginning with version 3 of Grapher, you can find your serial number by clicking Help | About Grapher. Beginning with Grapher 10, you can find your serial number by clicking File | About Grapher. The About dialog box will show the serial number, as shown below.
          
      Beginning with Grapher 12.4, your product key can be viewed by clicking the File | License Info command and the product key will be displayed in the License Information dialog.
          

    • MAPVIEWER:
      Beginning with version 4 of MapViewer, you can find your serial number by clicking Help | About MapViewer. In MapViewer 8, you can find your serial number by clicking File | About MapViewer. The About dialog box will show the serial number, as shown below.
          

    • VOXLER:
      Voxler allows you to determine your serial number by clicking Help | About Voxler. The About dialog box will show the serial number, as shown below.
          

    • DIDGER:
      Beginning with version 2 of Didger, you can find your serial number by clicking Help | About Didger. The About dialog box will show the serial number, as shown below.
          

    • STRATER:
      Strater 1-4 allow you to determine your serial number by clicking Help | About Strater. Strater 5 allows you to determine your serial number by clicking File | About Strater. The About dialog box will show the serial number, as shown below.
          

 

Updated December 19, 2016

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