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Where can I find my serial number or product key?

Locate your Golden Software product serial number or product key in a few different places. When you purchase a new license, be sure to register your serial number or product key to receive free technical support and easier license management.

Here are a few places to locate your serial number of product key:

  1. Your Golden Software user account:
    Sign in to your user account and click the My Products button or link on the left. Each of your registered serial numbers and product keys are displayed here.
  2. Download instructions:
    If you received a download only copy of your Golden Software product, the serial number or product key was included with the download information that you received from our sales department.
  3. Location in each program:
    • SURFER:
      Beginning with version 7 of Surfer, you can find your serial number by clicking Help | About Surfer.  The About dialog box will show the serial number, as shown below.
          
      Beginning with Surfer 13.6, your product key can be viewed by clicking the Help | License Info command and the product key will be displayed in the License Information dialog.
          

    • GRAPHER:
      Beginning with version 3 of Grapher, you can find your serial number by clicking Help | About Grapher. Beginning with Grapher 10, you can find your serial number by clicking File | About Grapher. The About dialog box will show the serial number, as shown below.
          
      Beginning with Grapher 12.4, your product key can be viewed by clicking the File | License Info command and the product key will be displayed in the License Information dialog.
          

    • MAPVIEWER:
      Beginning with version 4 of MapViewer, you can find your serial number by clicking Help | About MapViewer. In MapViewer 8, you can find your serial number by clicking File | About MapViewer. The About dialog box will show the serial number, as shown below.
          

    • VOXLER:
      Voxler allows you to determine your serial number by clicking Help | About Voxler. The About dialog box will show the serial number, as shown below.
          

    • DIDGER:
      Beginning with version 2 of Didger, you can find your serial number by clicking Help | About Didger. The About dialog box will show the serial number, as shown below.
          

    • STRATER:
      Strater 1-4 allow you to determine your serial number by clicking Help | About Strater. Strater 5 allows you to determine your serial number by clicking File | About Strater. The About dialog box will show the serial number, as shown below.
          

 

Updated August 30, 2017

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