Where can I find my Grapher Serial Number or Product Key?

Your Grapher product key or serial number can be found in the following locations: 

  1. Your Golden Software user account:
    Log into your user account or click the My Products button or link on the left, and your registered serial numbers or product keys are displayed. If the license was not previously registered to you, it will not appear.

  2. Download instructions:
    If you received a download only copy of your Golden Software product, the serial number or product key was included with the download information that you received from our sales department.

  3. Location in each program:
    Your product key can be found by clicking the File | License Info command.  The Product Key is listed in the License Information dialog, as shown below.



Serial numbers only:

  1. Label on the installation CD sleeve:
    Starting in 2011, the serial number is located on the sticker label on the installation CD sleeve.

  2. Registration card:
    The serial number is on the registration card glued either on CD sleeve (for software purchased in late 2009 or 2010), or inside the front cover of your User's Guide, Getting Started Guide or Quick Start Guide (for software purchased before mid-2009). Please complete the registration card and return to Golden Software or register online at our web site.
  3. In versions 3 - 9 of Grapher, you can find your serial number by clicking Help | About Grapher. Beginning with Grapher 10, you can find your serial number by clicking File | About Grapher. The About dialog box will show the serial number, as shown below.

    Grapher About dialog

If you cannot find your license using any of the above solutions email, we may be able to help you find it. Email sales@goldensoftware.com with the following information:

  • Purchaser name or email
  • Company name
  • Order number

Golden Software does not maintain software libraries for users, so we recommend registering your license to ensure it is always located in your My Account portal.



Updated May 2023

Was this article helpful?
6 out of 18 found this helpful



Please sign in to leave a comment.