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Error when opening Surfer after installation: "The procedure entry point ...Z could not be located in the dynamic link library SharedGuiu.dll"

The procedure entry point ...Z could not be located in the dynamic link library SharedGuiu.dll error when opening Surfer after installation could occur for a few reasons:

  1. Not rebooting the computer after installation. In some cases, rebooting is necessary. Please reboot the computer and then try opening Surfer.
  2. One user reported this error was caused by outdated Windows files. The issue was solved by installing critical Windows updates and updating .NET framework 3.5. Please check Windows updates to be sure your computers are up to date. Once Windows is updated, reboot the computer and try running Surfer.
  3. Another user reported that reinstalling solved the problem. If the DLL mentioned in the error is corrupt, reinstalling Surfer may resolve the issue. If you need download instructions, please email your registered Surfer serial number to  surfersupport@goldensoftware.com.

 

Updated September 21, 2017

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