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If I automatically download the update for Surfer, but cancel the installation, is the file saved somewhere on my computer?

This article describes where to find the updated version's EXE when you cancel a Surfer update.

 

Q. I went to Help | Check for Update and downloaded the update. However, I had to cancel the installation (or there was an error). Now Surfer is no longer installed. What should I do now - do I have to download the file again, or is it saved somewhere on my hard drive?

 

A. If the download of the EXE file was successful and completed, it is saved to your hard drive. You can use this file to rerun the update and reinstall Surfer. The location of the file depends on your Operating System. For example:

 

Windows XP: C:\Documents and Settings\(username)\Application Data\Golden Software\Surfer 15

Windows Vista, 7, 8, and 10: C:\Users\(username)\AppData\Roaming\Golden Software\Surfer 15

 

To begin the installation procedure, navigate to that folder and double click on the installation EXE file.

 

Updated September 12,2017

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