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How do I transfer my software from my old computer to my new one?

To transfer the product key version of one of our software packages from one computer to another:

  1. Deactivate the license, either from the original computer or from our My Account portal.
  2. Uninstall the program from the original computer using the Control Panel, if the original computer is still functional and you have access to it.
  3. Install the program on the new computer using the USB or EXE file installation media (see here for instructions for downloading the EXE from our website).
  4. Activate the license on the new computer using your product key.

 

To transfer the serial number version of one of our software packages from one computer to another:

  1. Uninstall the program from the original computer using the Control Panel.
  2. Install the program on the new computer using the installation media (either the CD or the installation EXE file).
  3. Activate the installation on the new computer using your serial number.

That is all. There is not a formal license transfer that needs to happen when changing computers. The license is tied to the user, not the computer.

 

Updated January 11, 2017

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