How do I transfer my software from my old computer to my new one?

To transfer your Golden Software products from an old computer to a new computer, uninstall the software from the old machine and install it on the new machine using the latest software installer. If you are running a Surfer or Grapher license that was purchased in December of 2016 or later, we recommend deactivating your license prior to performing the transfer.

To uninstall the software, open the Windows Control Panel and click Uninstall a program.  In the Uninstall or change a program window, click the desired software and then click Uninstall. The latest installation media can be downloaded from your Golden Software customer account (provided the serial number or product key for the product is registered in your name). You will need to be logged into the computer as Administrator to install the software on the new computer. 

If you have any questions or need further information, please contact us.


Updated December 19, 2016

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