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How do I transfer my software from my old computer to my new one?

To transfer the product key version of one of our software packages from one computer to another:

  1. Deactivate the license from the original computer.
  2. Uninstall the program from the original computer using the Control Panel.
  3. Install the program on the new computer using the installation media (either the USB or the installation EXE file).
  4. Activate the license on the new computer using your product key.

 

To transfer the serial number version of one of our software packages from one computer to another:

  1. Uninstall the program from the original computer using the Control Panel.
  2. Install the program on the new computer using the installation media (either the CD or the installation EXE file).
  3. Activate the installation on the new computer using your serial number.

That is all. There is not a formal license transfer that needs to happen when changing computers. The license is tied to the user, not the computer. 

 

If you would like to transfer a license to another user, please contact surfersupport@goldensoftware with this information:

  1. The serial number or product key you wish to transfer.
  2. The name and email address of the currently registered user of the license.
  3. The name and email address of the person to whom you would like to transfer the license.

 

Updated January 11, 2017

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