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I am receiving an “Invalid region specified for video capture” error message when I try to capture video in Voxler

Some of our users have reported that they are receiving an “Invalid region specified for video capture” error message when trying to capture video in Voxler 3 when Voxler 3 is running on a laptop that is connected to external monitors where Voxler 3 is displayed. This is being caused by the connection to the external monitors.  If the external monitors are disconnected from the laptop, video can be captured as expected without the error message.

 

This issue has been corrected in Voxler 4.

 

Updated November 23, 2015

 

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