If you currently own a Surfer license there are a few ways to get your license to the current version. See below to learn more. If you don't own a license or have a legacy serial number license and are intersted in the latest Surfer version, you can purchase a new license on the Buy Now page.
- You are an active software maintenance user (Not sure if you have active maintenance? Learn more here).
- Your software maintenance has expired
- You have a serial number (Learn more about serial numbers here)
Minor updates are free for whichever version you are running, regardless of whether that version is current or not. If you have a newer version with active maintenance, upgrades are also free. For both cases, click File | Online | Check for Update (or Help | Check for Update) to update to the newest version you are licensed for. If you have a concurrent-use license, please ensure the license has been updated on the server: How do I upgrade my concurrent-use license to the latest version if my maintenance is active? before trying this command on the client machines.
To use this command, we recommend running the program as administrator in order to ensure that the update process will be given permission to complete the download and installation. To run Surfer as administrator, right click the Grapher desktop icon or application EXE and click Run as administrator.
If you experience any problems with this command or would like to download the full version of the updated software, and you are running Grapher 10 or newer, you can follow these instructions to download the installer from our My Account portal: How can I download my software from the Golden Software website?
You can renew your maintenance online! See how here: How Do I Upgrade To The Latest Version If My Maintenance Is Active? Once you've renewed your maintenance, you can follow the instructions above to update to the latest version
If you are using Grapher 12 or older you will only be able to update to the latest minor update of your licensed Grpaher software version. To do this, click File | Online | Check for update or Help | Check for update in the program. If you are unable to update from within the program, please email your registered Grapher serial number to firstname.lastname@example.org. Once your serial number is verified, we will send you download instructions for the most recent version of your Grapher software version. To determine your serial number, click the Help | About Surfer command. The serial number is listed in the dialog.
Updated January 2021