| KB no longer maintained - Voxler is a retired product. Golden Software retired products are still supported, but no longer receive new features or updates. Many of Voxler's features are moving to Surfer . Please contact support@goldensoftware.com with any questions. |
In Voxler 4, the installation log is saved to your computer's temporary directory. You can create and find this file by:
- Right-click the Surfer installation EXE file and click Run as administrator.
- After the installation fails, open Windows Explorer.
- In the address bar at the top, clear the contents, type in %temp%, and press ENTER on the keyboard
- The file is Voxler_4_installer_log.txt. Please email the log file to voxlersupport@goldensoftware.com along with the full text of the installation error message.
Updated December 12, 2018
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