If you have previously downloaded and installed the Surfer trial on your computer, you will be unable to do so again. The trial begins as soon as you've installed the software, and you can only use the trial once.
If this is the first time you're installing the demo, and you have installed it within the past 2 weeks, if you're being prompted for a product key or the trial is unavailable, the program was not able to save the trial license to the appropriate location. This is likely due to limited permissions or security software blocking the file creation. Please complete the steps below and then send us the information so we can generate a new trial license for you.
- Click the Create support file link in the bottom right hand corner of the Enter Product Key or Licensing dialog. Save this file to your desktop or other desired location.
Attach both of these files in your email to us so we have all of the information we need to generate a new trial license for you.
Updated December 16, 2019