Deactivate single-user Golden Software license
Strater, Surfer and Grapher single-user licenses can be activated on two computers simultaneously. If you need to move your single-user license to a new computer, it will need to be deactivated from the old computer. Uninstalling the application will not deactivate the license.
The single-user license can be deactivated in one of two ways:
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Sign in to your account at http://myaccount.goldensoftware.com. If you haven't logged in before, use the instructions here to set up a password for your account, or these instructions to create a new account and register your product.
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Click the My Products button. If you do not see your product, make sure you have registered the license to yourself using the same email as your login.
- Locate the desired product key in the list of products.
- Click the Activations tab.
- Click Deactivate for the activation you'd like to remove:
- Click File | License Info.
- Click Deactivate License in the License Information dialog.
Prefer a video? See below!
Instructions for performing this process for concurrent licenses can be found here.
Updated April 12, 2019
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